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:: Case Management Division

Purpose:
The Case Manager’s primary goal is to promote public safety by addressing the risk and needs of participants who are involved in the criminal justice system, by ensuring compliance of Court requirements and other programming determined to assist in making behavior modifications by using motivational interviewing skills to promote and encourage changes to reduce recidivism.

About Case Management:
The Case Management Division encompasses numerous smaller divisions, including Case Management, Intake, Passes, Victim Notification and the Reentry Referral Process.  Case Management currently has the Coordinator, a Section Chief and 10 Case Managers, who supervise over 500 participants at anyone time.  This includes those on Home Detention, Reentry, Community Control, Forensic Diversion, Parole and Daily Reporting.   

Division Procedures:
Case Managers give each participant a Level Service Inventory-Revised (LSI-R) to determine their risk and needs within the first week of their intake and every three months thereafter.  This also helps the Mental Health Division determine the type of testing a participant needs to complete, this can include a Forensic Evaluation, Substance Abuse Evaluation or nothing at all.  Once the testing and evaluation is completed with the Mental Health Division or Substance Abuse Division, the Case Manager received a written report with impressions.  The Case Manager then takes the impression, information gathered from the LSI-R and orders from the sentencing court in order to prepare a Case Plan for the participant to follow while they are on the program.

 Once the Case Plan is complete this becomes a guide for the Case Manager and participant to help move them through the program.  The Case managers utilize numerous tools that are based from Motivational Interviewing that encourages the participant to take the lead in changing their choices.  Case Managers have received numerous hours of training and continue to receive on-going training to tune their skills in Motivational Interviewing.   Case Managers take an advocacy role with the participant while during their sentence on the program but still hold them responsible for their compliance.  Participants are seen on a weekly basis by their Case Manager for the first month, after this it is based on their risk and their compliance with the program.  During these appointments the Case Manager ensures that the participant is employed, attending programming, making payments towards their restitution, adhering to the rules of the program, discuss issues the participants might be having and documents all this information.

Case Managers are on-call 24 hours a day 7 days a week for any questions or to provide information regarding participants on their caseloads and adhere to a strict ethics and confidentiality codes.